Refund & Exchange policy

Thank you for choosing Time Kings as your preferred watch ecommerce brand. Here is our refund policy:

Returns: If you are not satisfied with your purchase, you may return it within 4 days. The watch must be in its original packaging and in the same condition as when it was received. Shipping costs for returns are the responsibility of the customer.

Refunds: Once we receive your returned item, we will inspect it to ensure that it is in the same condition as when it was received. If the item is in good condition, we will process your refund within 7 business days. The refund will be issued to the original method of payment.

If your refund is approved, you will receive an email confirmation. Please note that it may take up to 7 business days for the refund to appear in your account, depending on your bank or credit card company's processing time.

Exchanges: If you wish to exchange an item, please return the original item and place a new order for the replacement item.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 48 hours of receipt. We will provide instructions on how to return the item and process a refund or replacement.

Order Cancellation: You may cancel your order within 24 hours of placing it. After that, your order will be processed and shipped. If you wish to cancel your order after it has been shipped, you will need to follow our return policy.

If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are committed to providing you with excellent customer service.